Dear XXXX,
I would like to apologise if you felt that I had been rude to you.
This exercise is check on our over all operations starting from fleet delivery to documentation to invoicing. This would be for the benefit of smooth working of our division there by ensuring profitable business with very marginal to zero level of discrepancies trying to achieve TQM. The Investments on our Fixed Asset Inventory is very high and ensuring that its all working as per the documents that we have maintained should be our primary objective. If an off-hired equipment as informed by the customer, due to pressure or miscommunication was neglected at site our documents will show that the equipment is off-hired however they are still on site probably totally neglected by the customer stating the reason that they had informed the supplier but supplier did not care to collect it back. To avoid such a situation this check was initiated by Mr. XXXX.
I didn’t try to disrespect you out of purpose in any manner, I am very naïve so far as my work experience is concerned around 7 yrs compared to yours. But still if you felt offended by any thing that I said I would like to plead sorry for the same.
With Thanks & Best Regards,
Siji Sundaran,
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